A weekly review by senior management of all denied referrals can help build your census in three ways:

  1. Are there any refused referrals that should be accepted?  If so, clarify acceptable criteria with
    your admissions staff.

  2. Many denials for specialty care that you don't offer (e.g., bariatric) represents a market opportunity.

  3. Too many inappropriate referrals can reflect misperceptions about your building and services. 
    Clarify your image and get more referrals you can accept.